Privacy Policy


The Cohosts (“we,” “our,” or “us”) operates vacation rental management services and related digital platforms. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have.

If you have any questions about this policy or how we handle data, contact us at:
Email: support@thecohosts.com
Business Name: The Cohosts LLC

1. Information We Collect

We collect information in the following ways:

A. Information You Provide to Us

  • Name

  • Email address

  • Phone number

  • Property address

  • Payment information

  • Form submissions

  • Inquiry details

  • SMS/Text consent information

B. Information Automatically Collected

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Cookies and tracking technologies

  • Pages visited and time spent on site

  • Referring pages

C. Information From Third Parties

We may receive information from:

  • Booking platforms (Airbnb, VRBO, Booking.com, etc.)

  • Payment processors

  • Marketing platforms

  • Lead management tools

  • Social media platforms

2. How We Use Your Information

We use personal data to:

  • Provide vacation rental management services

  • Communicate with property owners and guests

  • Send updates, notices, reminders, and alerts

  • Send marketing or promotional messages (with your consent)

  • Process payments and invoices

  • Improve website functionality and content

  • Analyze site usage to improve our services

  • Comply with legal obligations

3. SMS/Text Messaging Disclosure

By providing your phone number, you consent to receive SMS text messages from The Cohosts LLC for:

  • Appointment reminders

  • Account notifications

  • Property updates

  • Onboarding communication

  • Marketing or promotional content

  • Outreach related to property management services

Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP.

We will never share, sell, or rent your mobile phone number or SMS consent to third parties.

4. How We Share Information

We do not sell personal information.

We may share information with:

  • Payment processors

  • Booking and channel platforms

  • Communication providers (email/SMS services)

  • Business analytics tools

  • CRM and marketing platforms

  • Service providers we use to operate our business

  • Legal authorities when required by law

All third parties must comply with confidentiality and data protection requirements.

5. Cookies and Tracking Technologies

We use cookies, pixels, and analytics tools to enhance user experience, including:

  • Google Analytics

  • Facebook/Meta Pixel

  • LeadConnector/Go High Level tracking

  • Session cookies for website functionality

You can disable cookies in your browser settings, but some features may not work properly.

6. Data Retention

We retain personal data only as long as necessary for:

  • Providing services

  • Legal compliance

  • Accounting and financial record-keeping

  • Business operations

When no longer needed, data is securely deleted.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have rights such as:

  • Access to personal information

  • Correction of inaccurate information

  • Requests for deletion

  • Opting out of email/SMS marketing

  • Withdrawing consent

To exercise rights, contact us at:
support@thecohosts.com

9. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect information from minors.

10. Links to Third-Party Websites

We may link to external sites. We are not responsible for the privacy practices of other websites.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes become effective when posted on this page.

12. Contact Us

If you have questions or requests regarding this Privacy Policy, contact:

The Cohosts LLC
Email: support@thecohosts.com